Payment Policy
Payment Methods
Provirtec accepts a wide range of credit cards, including Visa, Mastercard®, and American Express. We also support PayPal, Shop Pay, Apple Pay, and Google Pay for convenient payments.
Foreign/International Transaction Fee
You may incur a Foreign or International Transaction Fee, which is charged by your credit card issuer based on your card's terms. Provirtec is not responsible for this fee. For details please review your credit card terms or contact your bank.
If you encounter payment issues, here are common causes and solutions:
1. Exceeded Credit Limit Solution: Check your credit card's limit with your bank.
2. Invalid Credit Card Number Solution: Verify the card information you entered.
3. Expired Card or Insufficient Funds Solution: Contact your bank for assistance.
4. Payment Declined by Bank Solution: Reach out to your bank for support.
5. Card Not Approved for Recurring Payments Solution: Contact your bank or card issuer to update your payment method.
6. Account Misidentified as Spam/Fraud Solution: Contact your bank to resolve the issue.
7. Unusual charge Patterns Solution: Contact your bank if the transaction was blocked.
8. Single Transaction Limit Exceeded Solution: Contact our Sales Manager for separate payment links if purchasing multiple items.
9. For issues with PayPal, please contact PayPal support directly.If you have any other questions, please feel free to contact our customer support team at support@provirtec .com.