Provirtec MistGrove Smart Humidifier HC-02

Our HC-02 humidifier is designed to enhance your house air quality and create a comfortable environment. It provides smart, precise humidification by automatically adjusting to maintain optimal humidity levels. With both cool and warm mist modes, it ensures year-round comfort, while the aromatherapy function lets you enjoy soothing scents from essential oils. Additionally, its antibacterial and anti-mold system helps keep the air clean and healthy by preventing the growth of bacteria and mold.

Yes, you can put essential oils in our HC-02 Smart Humidifier to fill your room with soothing scents, enhancing your mood and elevating your well-being.

No, its effectiveness does not necessarily improve at higher humidity levels. Humidifiers work best within the ideal humidity range of 30% to 50%. For effective use, it's important to monitor humidity levels with a hygrometer to ensure they stay in the optimal range.

This humidifier offers smart, convenient features for better comfort and health:

1. Smart Humidification: With an external hygrometer, it monitors humidity and automatically adjusts to keep your space at the perfect moisture level—no manual settings needed.
2. Easy-Clean Water Tank: The smooth, integrated design prevents leaks and makes refilling and cleaning quick and easy.
3. Cool and Warm Mist Modes: Choose between cool mist for refreshing air or warm mist for a cozy, soothing environment, making it perfect for year-round use.
4. Aromatherapy Mode: Add your favorite essential oils to the humidifier for a relaxing aromatherapy experience and enhancing your room with a calming scent.
5. Healthy Humidification: The humidifier uses a built-in antibacterial and anti-mold system to prevent the growth of harmful bacteria and mold, ensuring that the air you breathe is clean and healthy.

Yes, this ultrasonic humidifier with hygrometer can help reduce dust in the air by maintaining optimal humidity levels. Proper humidity prevents dust from becoming airborne and settling on surfaces, making your environment feel cleaner. Additionally, a balanced moisture level can reduce static electricity, which can attract dust. For best results, consider using an air purifier alongside the humidifier.

Yes, this HC-02 humidifier can help with a cough, especially if the cough is due to dry air or irritation in the throat. With an external hygrometer, it monitors humidity and automatically adjusts to keep your space at the perfect moisture level. Additionally, its antibacterial and anti-mold system helps keep the air clean, ensuring you breathe in healthy.

Although humidifiers bring many benefits to our lives, it's important to keep the following points in mind when using them:

• Control Humidity: Maintain the humidity levels between 30% and 50% to reduce the growth of bacteria and mold and to lower the risk of triggering respiratory conditions such as allergies and asthma.
• Use Distilled Water: It's best to use distilled or purified water. These types of water have fewer minerals compared to tap water, preventing unhealthy mineral particles from being released into the air.
• Clean the Humidifier Regularly: To prevent or remove scale or mold, clean the humidifier for room every few days with clean water.

For the best performance and to prevent mineral buildup, it's recommended to use distilled or purified water in our HC-02 humidifier.

Our HC-02 humidifier is very easy to clean. Please follow below instructions to start it!

1. Unplug the humidifier: Remove the water tank cover, take out the mist tube and power ring.
2. Empty the tank: Discard the water and use a soft brush or cloth to wipe the tank interior.
3. Clean the mist tube: Use a long brush to clean it.
4. Rinse the parts: Rinse water tank, mist tube and power ring with clean water.
5. Wipe the bottom: Do not wash the bottom directly; wipe it with a dry cloth.
6. Reassemble: Once everything is dry, reassemble and use the humidifier.

For more details, you can check our related blog about How to Clean Humidifier.

Please check the following:

1. WiFi Compatibility: The humidifier only supports 2.4GHz WiFi. Make sure you're not using 5GHz or dual-band WiFi.
2. WiFi Password: Ensure that the WiFi password you entered is correct.
3. Network Connection: The current network signal might be weak. Please try to add the humidifier again when you have a stable network connection.

The water tank is empty. Refill the tank before turning the humidifier back on.

Please check the following:

1. Power Ring Placement: Ensure that the power ring is properly placed in the mist tube and oriented correctly.
2. Mist Tube Installation: Check if the mist tube is installed properly. If not, reinstall the mist tube and ensure it's correctly placed.
3. Air Intake Blockage: Make sure the air intake isn't too close to a wall or blocked, and that the nozzle is free from clogs.

The humidifier may be in sleep mode, please exit sleep mode.